Conditions d’utilisation

TERMS OF SERVICE

OVERVIEW

This website is operated by SecretBelly. Throughout the site, the terms “we”, “us” and “our” refer to SecretBelly.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, together with any additional policies referenced on this website.

These Terms apply to all users of the website, including visitors, customers and purchasers.

PRODUCTS

We aim to describe and display our products as accurately as possible.

Product colours, appearance and proportions may vary slightly depending on your screen settings, photography and manufacturing variations.

We reserve the right to update, modify or discontinue products at any time.

PRICES

All prices displayed on our website are shown in the currency selected for your market.

Applicable taxes and delivery charges will be shown before you complete your purchase where required.

We reserve the right to change product prices at any time. Price changes do not affect orders that have already been confirmed.

ORDERS

When you place an order, you are responsible for ensuring that the information you provide is accurate and complete.

After placing an order, you will receive an order confirmation.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment problems, incorrect pricing, product unavailability or other legitimate reasons.

If we cancel an order after payment has been received, the relevant amount will be refunded.

PAYMENT

Available payment methods are displayed during checkout.

Payment must be successfully authorised before an order can be processed.

SHIPPING AND DELIVERY

Delivery options, estimated delivery times and applicable shipping costs are shown during checkout.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control.

Please ensure that your shipping address is complete and accurate before placing your order.

For more information, please see our Shipping Policy.

RETURNS AND REFUNDS

Consumers may have statutory rights to cancel or return purchases under applicable consumer protection law.

Customers located in the European Union or European Economic Area generally have a 14-day right of withdrawal for eligible online purchases, subject to applicable exceptions.

Please see our Return & Refund Policy for full information about returns, cancellations and refunds.

PRODUCT SAFETY AND USE

Our products should be used in accordance with the product information, care instructions, safety warnings and recommended age guidance provided with the product or on the product page.

Parents and caregivers are responsible for supervising children where supervision is recommended.

Nothing in these Terms limits any rights relating to product safety or conformity that cannot legally be excluded.

INTELLECTUAL PROPERTY

The content of this website, including text, photographs, graphics, logos, product names, designs and other material, is owned by or licensed to SecretBelly unless otherwise stated.

You may not reproduce, distribute, modify or commercially use website content without prior permission, except where permitted by law.

PROHIBITED USE

You may not use this website:

- for unlawful or fraudulent purposes;
- to infringe intellectual property rights;
- to transmit malicious software or harmful code;
- to interfere with the security or operation of the website;
- to collect personal information unlawfully.

THIRD-PARTY SERVICES

Our store may use third-party service providers, including payment processors, shipping providers, analytics services and ecommerce technology providers.

Your use of certain third-party services may also be subject to their respective terms and privacy policies.

PERSONAL DATA

We process personal information in accordance with our Privacy Policy and applicable data protection law.

ERRORS AND AVAILABILITY

We make reasonable efforts to ensure that information on our website is accurate.

Occasionally, information may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping or availability.

Where legally permitted, we may correct such errors and update information.

LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits any liability or consumer right that cannot legally be excluded or limited.

To the extent permitted by applicable law, SecretBelly will not be responsible for indirect or consequential losses arising from use of the website or products.

CONSUMER RIGHTS

These Terms do not affect any mandatory statutory rights available to consumers under applicable law.

In particular, consumers in the European Union benefit from consumer protection rights relating to product conformity, information before purchase and withdrawal from eligible distance contracts.

GOVERNING LAW

These Terms are governed by the laws applicable to the trader operating SecretBelly, without depriving consumers of mandatory protections available under the laws of their country of residence where applicable.

CHANGES TO THESE TERMS

We may update these Terms from time to time.

The version published on this website at the time of purchase applies to that purchase unless applicable law requires otherwise.

CONTACT

Questions regarding these Terms of Service can be sent using the contact details provided on our website.